Terms of Service - SGTrainStatus.com

1. Acceptance of Terms

Welcome to SGTrainStatus.com (the "Service," "Website," "we," "us," or "our"). By accessing or using this website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service following any changes constitutes acceptance of those changes.

2. Description of Service

SGTrainStatus.com is an informational website that provides:

Real-time train service status for Singapore's MRT and LRT systems
Live train arrival times at stations
Train schedule information (first and last train timings)
Station details, facilities, and network information
User-reported service issues and community updates
News and articles about Singapore's public transit system

Important: This Service is NOT affiliated with, endorsed by, or operated by SMRT Corporation, SBS Transit, Land Transport Authority (LTA), or any official transit operator. We are an independent information service.

3. No Warranties or Guarantees

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

3.1 Data Accuracy

While we strive to provide accurate and timely information:

We do NOT guarantee the accuracy, completeness, or reliability of any information displayed
Transit data is sourced from third parties and may be delayed, incorrect, or outdated
User-reported issues are not verified and may be inaccurate or misleading
Service status information may not reflect real-time conditions

Always verify critical information with official sources (SMRT, SBS Transit, LTA) before making travel decisions.

3.2 Service Availability

We do not guarantee:

Continuous, uninterrupted, or error-free access to the Service
That defects will be corrected
That the Service is free of viruses or harmful components
Any specific uptime or availability percentage

The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

Any travel delays, missed connections, or disruptions resulting from reliance on our information
Any direct, indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, use, goodwill, or other intangible losses
Damages resulting from unauthorized access to or alteration of your data
User-generated content or third-party content displayed on our Service
Any errors, mistakes, or inaccuracies in the information provided

YOU USE THIS SERVICE AT YOUR OWN RISK. We are not responsible for any consequences of your travel decisions based on information from this website.

5. User Conduct and Acceptable Use

When using our Service, you agree NOT to:

Submit false, misleading, or spam service reports
Abuse the service reporting system or submit excessive reports
Attempt to disrupt, overload, or impair the Service (e.g., DDoS attacks)
Use automated tools (bots, scrapers, crawlers) without permission
Circumvent rate limiting or security measures
Reverse engineer, decompile, or attempt to extract source code
Violate any applicable laws or regulations
Infringe on intellectual property rights
Harass, threaten, or harm others through the Service
Spread malware, viruses, or malicious code

We reserve the right to terminate or restrict your access to the Service for violating these Terms.

6. User-Generated Content

6.1 Service Reports

When you submit a service report, you:

Grant us a non-exclusive, royalty-free, worldwide license to display and use your report
Represent that your report is accurate to the best of your knowledge
Understand that reports are public and may be displayed to all users
Acknowledge that we may remove, edit, or moderate reports at our discretion

6.2 Content Moderation

We reserve the right, but have no obligation, to:

Monitor user-submitted content
Remove or refuse to display any content
Moderate or edit content that violates these Terms
Take action against users who abuse the Service

6.3 No Verification

We do NOT verify the accuracy of user-reported issues. Service reports represent the opinions and observations of individual users, not verified facts.

7. Intellectual Property Rights

7.1 Our Content

The Service and its original content (excluding user-generated content and third-party data) are owned by us and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works from our content without permission.

7.2 Third-Party Data

Transit data, station information, and schedules are sourced from:

Land Transport Authority (LTA) - Singapore government open data
SMRT Corporation - Station details and service information
SBS Transit - Service information
Other publicly available sources

These third parties retain all intellectual property rights to their respective data. We claim no ownership over this data.

7.3 Trademarks

"SMRT," "SBS Transit," "LTA," "MRT," "LRT," and related trademarks are the property of their respective owners. Our use of these terms is for informational purposes only and does not imply endorsement or affiliation.

8. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or resources. We:

Do NOT control or endorse third-party content
Are NOT responsible for third-party privacy practices
Do NOT guarantee the accuracy of third-party information
Disclaim all liability for third-party services

Your use of third-party services is at your own risk and subject to their terms and privacy policies.

9. Privacy and Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Advertising and Monetization

Current Status: The Service currently does NOT display advertisements.

Future Changes: We reserve the right to introduce advertising (e.g., Google AdSense) or other monetization methods in the future. If we do:

We will update our Privacy Policy regarding advertising cookies
Third-party advertisers may collect data about your visit
You may be able to opt out of personalized ads
The Service will remain free to use

We may also introduce optional premium features or accept donations, but basic functionality will always remain free.

11. Indemnification

You agree to indemnify, defend, and hold harmless SGTrainStatus.com, its operators, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any rights of another party
Content you submit to the Service

12. Termination

We reserve the right to:

Terminate or suspend access to the Service immediately, without notice, for any reason
Discontinue the Service entirely at any time
Block IP addresses or users who violate these Terms
Remove user-generated content without explanation

Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms of Service

We may modify these Terms at any time at our sole discretion. When we make changes:

We will update the "Last Updated" date at the top of this page
Significant changes may be announced on the website
Continued use after changes constitutes acceptance of the new Terms

It is your responsibility to review these Terms periodically. If you do not agree to the modified Terms, you must stop using the Service.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SGTrainStatus.com regarding the use of the Service and supersede all prior agreements.

17. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

Email: [email protected]
Website: https://sgtrainstatus.com